Information Page
Duration & Rush Orders
Please add the rush order fee to your carts and specify the date you need the item by if you require it before the 2-5 week duration. You can also send us an email at Yarnivercity@gmail.com. Please note that orders are completed in the order they are received.
Made To Order
Please email Yarnivercity@gmail.com your order number and with all of your measurements when ordering dresses, skirts, tops, bikinis, pants, or any other garment. Please note that the shipping time for these items typically ranges from 3 to 5 weeks.
Hats & Accessories
Please note that hats and accessories are typically shipped out within 2 to 3 week time. Be sure to select the correct sizes.
Return Policy
We want you to be fully satisfied with your purchase. Please review our return and exchange guidelines below:
Hats & Accessories:
We offer a 30-day return policy for hats and accessories. To be eligible for a full refund, items must be unworn, unsoiled, and in their original condition.
Custom Apparel & Garments:
Please note that custom items are non-returnable. However, we do offer reconstruction services if the item does not meet your fit expectations. Please reach out to us to discuss your options.
Bikinis & Shorts:
For hygiene and safety reasons, we do not accept returns or exchanges on bikinis and shorts.
Return Process:
If you believe there is an issue with your order or if you encounter any discrepancies, please contact us within 30 days of purchase at yarnivercity@gmail.com. We are happy to assist you in resolving any concerns.
Thank You For shopping with us
FAQ
Return Process:
If you believe there is an issue with your order or if you encounter any discrepancies, please contact us within 30 days of purchase at yarnivercity@gmail.com. We are happy to assist you in resolving any concerns